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Septic Services
4.8
on 1 144 reviews
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Home - Septic Services
Septic Tank Services
Crystal Lake Septic Tank Repair Septic Maintenance Services in McHenry, Lake, DuPage, Cook, and Kane Counties, IL

Has it been a while since you had your septic system maintained? Are you dealing with issues like backflow, clogged drains, or sewage overflow? At Tidy Tank Plumbing, Sewer, and Septic, our septic services provide you with all the cleaning, care, and regular maintenance you need to keep your residential or commercial plumbing system clean, efficient, and functional. From routine pumping and cleaning to full field rejuvenation and lift pump replacement, we have everything you need to keep your septic system working perfectly 365 days a year.

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Over 50 years servicing the northwest suburbs

Our team has been a part of the Crystal Lake, Barrington, and McHenry communities for over 50 years, and customers across the surrounding counties know that they can always turn to us for emergency services. Members of our team are fully trained, licensed, and insured with decades of experience, and our team is backed by a fleet of modern trucks stocked with all the tools and equipment they need to get the job done right. We know what it takes to keep your septic system in perfect working order, and we always deliver the results your residential or commercial property needs.

No matter what kind of care your septic system needs, we can deliver. Call Tidy Tank Plumbing, Sewer, and Septic at today!

Complete Septic Service Experts

No matter what kind of care and attention your septic system needs, Tidy Tank Plumbing, Sewer, and Septic can provide it. We offer a full range of maintenance, cleaning, and tune-up services that keep your septic tank, septic field, and even your drains working exactly the way they should, keeping your home or business clean and functional.

Contact your local septic maintenance specialists at Tidy Tank Plumbing, Sewer, and Septic to see what we can do to make your residential or commercial property cleaner, more functional, and more comfortable. Get in touch with us online or call our Crystal Lake office at today!

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Call Tidy Tank Plumbing, Sewer, and Septic Today

Contact your local septic maintenance specialists at Tidy Tank Plumbing, Sewer, and Septic to see what we can do to make your residential or commercial property cleaner, more functional, and more comfortable. Get in touch with us online or call our Crystal Lake office at today!

Real Customer Experiences
Trusted by Homeowners Across Northern Illinois
See why homeowners continue to choose Tidy Tank for plumbing, sewer, and septic services. From routine
maintenance to emergency repairs, our commitment to honest service and quality workmanship has earned the trust
of families throughout Crystal Lake and the surrounding communities.
lyn profile picture
lyn
3 weeks ago
Oh my gosh, under a very stressful toilet water leak, Tidy Tank was awesome sending Brenden. I could not be any happier with their service and Brenden. He explained so many things to me and was extremely patient. If you have any plumbing issue I would call Tidy Tank, you will not regret it.
Jan STEINBERG profile picture
Jan STEINBERG
4 weeks ago
Craig has been servicing our tank for many many years. He’s the best!
Amy Amy profile picture
Amy Amy
1 month ago
Very awesome!! Had an emergency back up and not only did they squeeze me in same day.. I had another blockage and then Danny from the plumbing team came. He was absolutely an angel!! So informative and helpful. I am very grateful and extra shot out to Danny!! Thank you all endlessly!!
kyle king profile picture
kyle king
2 months ago
Have used them for several years to maintain and inspect my septic system. However, we were recently having issues and had a wet spot in the yard so called them out to get a quote for the repair. The guy came out and sold my wife the "fix". I asked over the phone three times if he was sure, and what happens if we get down there and they find more, he assured us that we needed jetting and we're good. Well the guy and cane out the next day was not happy, after actually looking (found out the previous guys, didn't run cameras or look at anything) we needed more extensive repairs, however we still needed to pay over $2k for the unnecessary maintenance and now have to pay another $6k plus for the actual fix. Spoke with the manager and said we should not have had this experience, he would speak to owner and get back to us the next day. Three weeks later and nothing. They do not set proper expectations, say whatever they need to charge extra, then just ghost you after years of working with them. Go with another company.
Maricela Villafañe profile picture
Maricela Villafañe
3 months ago
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I’m updating my review and rating to 4 stars.

I appreciate that the company reached out the same day I posted my review. I shared my concerns, and to their credit, they listened without getting defensive. They acknowledged the issue, said they’d review it internally, and refunded part of my payment.

While the original experience was inconvenient, their response showed accountability, professionalism, and respect for the relationship. The adjustment made the final cost feel fair, and their follow through changed my perspective.

I value companies that know how to recover when something doesn’t go perfectly. Based on how they handled it, I’d be open to working with them again.

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I contacted Tidy Tank during a septic emergency because they were one of the only companies available. Over the phone, I was quoted $189 plus a small additional fee by the dispatcher. Once the technician arrived, the price presented was $880, which was a significant difference from what was discussed.

For context, the septic had been pumped approximately 3 months earlier, the property is barely used, and the actual amount pumped was minimal (see the pics they provided me). After I questioned the pricing, the bill was reduced to $568 within minutes. While I appreciated the adjustment, the large difference between the initial phone quote, the on site quote, and the final invoice raised serious concerns about pricing consistency.

The technician himself was professional and polite. The company also provided photos, documentation, and a digital receipt, which I appreciated. As a woman managing this service call, I paid attention to the tone, the timing, and the way the pricing was presented, and the experience did not feel as transparent as it should have.

I understand emergency service comes at a premium, and I have no issue paying for quality work. My concern is that once they are on site, the pricing felt very predatory. The difference between the phone quote, and the final invoice made the process feel less like transparent emergency service and more like leverage being used at the worst possible moment.
K Lech profile picture
K Lech
3 months ago
Made an appointment almost 2 weeks ahead. First what caught my eye was the 8 hrs window. Received a Confirmation email and a text message. Perfect. A few days later I received another text to confirm. I did. Day before service another text. Reminder of tomorrow service. Okay. All good. My service day comes and I got 2 more "update " text during the day and about two hours before the window ends after my whole day of waiting i received a phone call that they are having issues and more likely they will not make it and offered to reschedule. It was my first time dealing with a septic so I'm not sure what it takes, but I don't think it's that complicated. Needless to say I said I would get someone else.
I just don't have time to waste. Do not recommend
Microbiologist profile picture
Microbiologist
4 months ago
We had a sewer line back-up recently and called Tidy Tank for assistance. They responded quickly and put together a technical plan to determine where the blockage was. It turned out to be a major issue that took several days to resolve. All along the way, the plumber in charge, TJ, was completely engaged in finding the source with minimum disruption to the home. He had skills, confidence, and drive that were unlike any other. TJ and his co-workers treated our home like their own and were consistently comforting and reassuring. Everyone who owns a property needs competent plumbers whom they can trust and rely on. Tidy Tank is your source!
Kevin Morrison profile picture
Kevin Morrison
9 months ago
Great experience with Tidy Tank Septic! Brad handled my septic pumping and was incredibly helpful. Not only did he get the job done smoothly, but he also took the time to explain my whole setup and what to watch for over time. I left the visit knowing a lot more about my system and confident about when I’ll need service next. I’ll absolutely be calling them again. Highly recommend!
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